Terms & Conditions

General Information

Before your initial session begins we will do an appraisal of the room or area to be de-cluttered.  Together we will form an action plan and discuss what is feasible in the session time you are booking/have booked.  The nature of this work makes it impossible to be precise in how long a job will take.  We will work to your budget and do as much as is possible within that time.

Travel Costs

Travel time and cost within Burnham and Highbridge is included in the hourly rate.  If you live outside these towns then I charge 45p per mile travelled.

Disposal Policy

Wherever possible we believe in recycling and re-using items.  There are various options including selling and donating.  We can give advice on where and how to sell, but it is the client’s responsibility to have individual items valued and to take care of sales.  Above all, we offer encouragement and routes to removing unwanted items in an environmentally friendly way.

The price includes accompanying the client on one trip to a nearby charity shop.  It is the client’s responsibility to dispose of rubbish.

All decisions on what to keep and what to dispose of are entirely the responsibility of the client.

Payment

A 50% deposit is required on booking a session.  We accept payment by cash, cheque or BACS.

Cheques should be made payable to Neil Olsen

Currently we do not have facilities for accepting payment by credit or debit cards.

Data Protection Statement

Use of our services necessitates that we keep some of your personal details for our records. You give permission for us to keep your personal details on a computer database.  These are for use solely by Devon Clutter Busters, and will not be sold or given to any other company.

We agree to comply fully with the data protection regulations set out by the International Commissioners Office. For more information, consult ico.org.uk

Before we can provide practical assistance, you must read and agree to the above Terms and Conditions.